Step 1: Click on the "Tracking Order" or "Hebecares" on an Order Confirmation email or a Shipping Confirmation email sent to your email.

Step 2: Set up a password to access the Hebecares Help Center.

Step 3: If your order is in the shipping process, select "Shipping".

• Click on the product, you will then be taken to an overview of your order shipping info

• Click on the "Tracking link" to see the shipment updates.